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Care & Maintenance

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All current Viking cues feature an adjustable weight-bolt system. You should return to your authorized Viking Cue dealer to have the weight adjusted in your cue. We do not recommend changing the weight yourself.

You should replace the tip as often as necessary so as to avoid any damange to the ferrule. Do not let the curvature of the tip get down to the ferrule.

We suggest a tip scuffer for shaping and scuffing. The Prik Stick tool works well for preparing the tip to hold chalk better. Tip curvature should be similar to that of either a dime or nickel, depending on the personal preference. We have cue shapers available on our website for purchase on our Parts, Care and Maintenance section.

Side pressure is any force exerted upon the cue from the side. Cues are made to withstand significant straight-line impact when the tip appropriately makes contact with the cue ball. Side pressure can result from a number of circumstances that include leaning your cue against walls, whipping the cue around, breaking with too much follow through, moving balls wth the shaft, dropping it on the floor or slamming the cue down.

Obviously, there are other forms of side pressure. The result may not be immediate, nor will it result in immediate external damage, rather internal damage or fracture may occur. The interior fracture will then make its way to the surface of the cue when used in play, or if continuously exposed to side pressure. Damages as a result of any of the aforementioned forms of side pressure are not covered under warranty nor are any other circumstances of side pressure.

First and formost, never loan your cue to anyone. No one will take care of your cue as well as you will. If you must lean your cue against a wall, do so at the slightest possible angle away from foot traffic. Obtain a cue holder. Lay your cue flat on the bed of the table. That will not only prevent any circumstance of side pressure, but it will also prevent your opponent from breaking until you are ready.

We recommend you store your Viking cue in a protective cue case at room temperature. Do not store your cue in a rack in the basement. Do not leave your cue in your car in the hot sun or cold weather. As a general rule of thumb, if you are not using your cue, store it in a cue case and tuck it away under your bed or in a closet, but never in your car or basement. Your cue is made of wood, and it will react to the weather and elements. That's why we highly recommend keeping it in a case where it is not exposed to temperature and environmental changes, especially rapid ones.

Yes. Using a piece of a brown paper bag works well if you need to smooth your Viking cue shaft in a hurry and don't have access to anything else. We caution against using regular sandpaper unless it has a very fine grit (600 and up). Sandpaper can remove the original finish or sealant and reduce the diameter of the shaft if sanded too much. Using 000 steel wool works fine too, but be careful not to overuse it. We suggeest you use the Q-Wiz shaft conditioner to smooth and polish your cue shaft.

Yes. Read the instructions carefully to avoid any potential damage to your Viking Cue.

Since the inception of our proprietary ferrule material in 1996, Viking has not needed to repair one cracked ferrule. If you think your ferrule may be cracked, take some 400-600 grit sandpaper and lightly sand the area where you believe it to be cracked. Viking guarantees it is only scratched and will sand out.

No Problem. Just send us your questions using our Contact Form page or by calling 800.397.0122


 
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