Viking cues are meticulously handcrafted in the U.S.A. from the finest materials and subject to the strictest quality control standards to bring you the best cue in the industry. Viking cues are warranted to be free from material and manufacturing defects.
Viking Cue Mfg., Inc. warrants against warpage and all components of the cue for the life of the product, but excludes replaceable parts such as the tip, ferrule, finish, wrap, and bumper. Viking cues covered by this warranty will be repaired or replaced without charge.
In the unlikely event your Viking cue has a defect, you may contact the nearest authorized
Viking dealer or Viking Cue Mfg., Inc. directly at
(800) 397-0122 for instructions. We also have Warranty Handling Instructions here on our website.
This warranty applies to Viking cues purchased from an authorized Viking retailer or distributor and must be accompanied by a copy of the original sales receipt from the authorized Viking dealer. The warranty applies to Viking cues belonging to the original owner and is non-transferable. All claims are resolved at the discretion of Viking Cue Mfg., Inc. Viking does not warrant its cues against any damage caused by third parties.
This warranty is void if your Viking cue has after-market products or if it has been subject to mishandling, abuse, or worked on by an entity other than Viking Cue Mfg., Inc.
If you have any questions about our warranty, please take a look at the Frequently Asked Questions - Warranty & Repairs section of our website.
For information regarding the proper care and handling of your cue, please read through the Frequently Asked Questions - Care & Maintenance section of our website.